House rules

Admission

• All guests must show official identification before being admitted to Casino St. Moritz. (Federal Gaming Act of 01.01.2019).
• The following identification documents are accepted: Swiss passport, Swiss identity card or driver’s licence, Swiss foreigner’s identity card.
• The identity document must be in physical form. Unfortunately, we cannot accept photos or PDFs.
• Foreign passports, driving licences and EU identity cards are valid as identification documents if they entitle the holder to enter Switzerland.
• No personal data is recorded during the entry check, only a comparison with the national register of barred persons is made.
• The casino management exercises domiciliary rights. It is entitled to refuse entry to persons without giving reasons or to expel guests from Casino St. Moritz.
• The decision to refuse entry to Casino St. Moritz on the grounds of discrimination (origin, skin colour, gender, etc.) is inadmissible.
• Bringing dogs and other animals into the casino is not permitted.
• The possession of weapons of any kind is prohibited within the casino.

Minimum age

• Admission to Casino St. Moritz is permitted from the age of 18.

Dress code

• The dress code is Smart Casual. We expect attire appropriate to the ambience of our casino. Head coverings are not permitted. Exceptions are permitted for religious reasons.
• The wearing of combat uniforms is not desired at Casino St. Moritz. Exit uniform (military) is permitted.
• Casino St. Moritz reserves the right to refuse entry to persons wearing inappropriate clothing. Items of clothing such as mackintoshes and jackets as well as briefcases and large handbags must be handed in at the cloakroom. They may not be worn or carried in the casino.

Rules of the game

• The rules of the individual games can be found in our game explanations. Our staff will be happy to answer any further questions you may have about the games on offer.

Security

• We ask all guests not to leave the gaming table and/or the slot machines until all winnings have been paid out or there is no credit left on the machine.
• Action will be taken against unlawful use of the gaming benefit.
• The rooms in Casino St. Moritz, in particular the gaming areas and their surroundings, are permanently monitored by video cameras. The gaming tables and cash desk are equipped with microphones for the safety of guests and staff.
• The management reserves the right to search Casino St. Moritz guests for security reasons. This search may include a check by an electronic metal detector. Such security measures are solely for the protection and safety of all guests.
• Casino St. Moritz accepts no liability for unattended funds or items left behind. Slot machine reservations are generally only possible for a short period of time (e.g. during the changeover process) and must be notified to staff in advance.

Addiction prevention

• In order to prevent possible harmful consequences of gaming activity and to prevent them as far as possible, Swiss casinos are obliged to have a social policy (Gambling SBG: Article 22 Prohibition of Gambling).
• The casino shall exclude from gaming activity those persons whom the casino knows or suspects, on the basis of its own observations or on the basis of information from third parties, to be in such a situation that they:
  (a) are over-indebted or unable to meet their financial obligations.
  b) Risk wagers that are disproportionate to their income and assets.
  c) Interfere with the proper operation of the game.
• The players themselves may apply to the casino for self-exclusion.
• If the Casino St. Moritz has reasonable grounds to believe that a person’s income or financial circumstances do not allow him or her to participate in the game, or only to a limited extent, it may refuse him or her entry. The law requires that this decision be communicated to all other casinos in Switzerland.
• Admission may also be refused if the person is not sufficiently cooperative in clarifying his or her financial circumstances.
• Please refer to the brochure “Everything “under control” when gambling?” which is available at Casino St. Moritz.

Slot machines

• The maximum win on slot machines is CHF 25,000 per slot machine and game, regardless of the amounts stated on the machine. The above limit on winnings does not apply to the Mystery Jackpot. Casino St. Moritz reserves the right to take a slot machine out of operation at any time.

Game stakes

• Bets on a credit basis (advances) are prohibited by law. Game bids (announcements) are only valid if the stated amount has been paid and the game bid has been repeated loudly and clearly by the croupier on duty.
• Guests must purchase gaming chips to place bets. Bets must be placed in valid Casino St. Moritz gaming chips. The amount of the minimum and maximum bet for the individual games is displayed on the gaming tables or the slot machines.
• Only cashless games can be played at the slot machines. Players can obtain the necessary cash card on request at the casino cash desk.
• For the security and benefit of our guests, the tokens circulated by Casino St. Moritz have no value outside the premises. Action will be taken against misuse.
• In the event of discrepancies in gaming operations or the winning of credits on the gaming machines, Casino St. Moritz reserves the right to withhold payouts until the matter has been clarified.

Game chips

• Game chips must be exchanged before leaving the casino. The General Manager may withdraw gaming chips from circulation at any time, declare them invalid and replace them with others.
• Playing chips without a printed value are to be credited only with the lowest chip value after the settlement at the table.

Roulette numbers

• The casino accepts no liability for the accuracy of the numbers displayed or called at the roulette table.

Currency

• Casino St. Moritz reserves the right to accept only Swiss francs and major foreign currencies. Further information and details are available at the main cash desk. A commission is charged when exchanging foreign currencies.

Cheques

• No cash cheques are accepted.

Credit

• Casino St. Moritz does not grant credit. Likewise, the granting of credit among guests is not permitted.

Photography and filming

• Photography or filming is generally prohibited. Casino Management is entitled to grant permission upon special request.

Mobile phones

• The use of mobile phones is not permitted in the gaming areas, especially at the gaming tables.

Syndicate game

• Syndicate betting is strictly prohibited at Casino St. Moritz. The General Manager reserves the right to set the maximum betting limits per person if necessary.

Jackpot winnings

• Jackpot winnings up to CHF 30`000 are paid out in cash. A cheque may be issued for any amount exceeding CHF 10`000. Redemption at the bank is subject to the bank’s regulations.

Due diligence in relation to money laundering

• The necessary measures are strictly enforced to ensure that the requirements of the Federal Anti-Money Laundering Act are met and that the reputation of the industry and its management are protected.

Opening hours

• Casino St. Moritz is open daily. During the low season, the opening hours of the table games department are determined by the management of Casino St. Moritz. The opening hours of the individual table games and slot machines can be set individually at the discretion of the management. The current opening hours are communicated on the casino’s homepage.
• The management reserves the right to change the opening hours of the casino at short notice by giving advance notice.

Technical tools

• The use of technical or electronic aids to influence or record the games on offer is not permitted.

Allowed games

• Only games of chance that are permitted under the Gaming Act are offered.

Drugs and other prohibited substances

• The consumption, sale, distribution and possession of illegal drugs and other prohibited substances is prohibited on the premises of Casino St. Moritz.

Food and drink

• In accordance with §25 of the Swiss Hospitality Industry Act, the sale of alcoholic beverages to persons who are drunk, mentally ill or addicted to alcohol or drugs is prohibited. No food or drink may be taken from the gaming or bar area into the reception area of Casino St. Moritz. Drinks purchased at the casino bar may only be consumed within the casino. No drinks or food will be served after the bar has closed.

Right to final decision

• In case of doubt, the General Manager has the right to decide, in his absence, the Casino Management.

Disbursement confirmation

• Casino St. Moritz does not issue payout confirmations or winnings certificates.

Tips from the employees

• 84% of all tips are paid to Casino St. Moritz staff in the form of wage supplements. Gratuities of any other kind to employees are not permitted.

Swiss Jackpot

• The operation of the Swiss Jackpot is subject to the regulations of the casino’s “Swiss Jackpot” limited partnership. If the Swiss Jackpot is triggered by several machines at the same time, whether in Casino St. Moritz or in another Swiss casino, the displayed jackpot amount is divided equally among the triggering players (no claim to the full displayed jackpot amount in the case of several winners).
• In the event of ambiguity, the payment of the gaming credit may be withheld for clarification.